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Cancellation Policy
Cancellation Policy
Cancellation, Return & Refund Policy:
Orders once shipped cannot be Cancelled, Returned or Refunded
- Orders cancelled within 24 hours of placing an order will be refunded within 4-5 business days to the source from where the payment was made.
- If you are unable to cancel an order, kindly send us an email to mangalibraryindia@gmail.com along with your Order ID & Name within 24 Hours of placing an order.
- Refunds are made to the source account from where the payment has been made within 5-10 Business Days.
- Manga Library India conducts thorough quality checks during packaging & shipping any product. But in case if you receive an incorrect or damaged product, please connect with us immediately via email at mangalibraryindia@gmail.com within 3 days of receiving the product along with your Order ID & clear images of the incorrect or damaged product. In such cases you can choose to get the similar product again or get a refund. In case of COD, a coupon code/ voucher will be provided of the similar amount which can be used to purchase from our store.
Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on seller+74add3a21f6c42c49bc91526ac16f0d5@instamojo.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on seller+74add3a21f6c42c49bc91526ac16f0d5@instamojo.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.
Based in Mumbai, India
